Testimonials

What Crystal Creek Homeowners are Saying

When you’re considering something as important as building a new home, great referrals and testimonials are important for your peace of mind.
So, don’t just take our word for it; ask around. Here’s what you’ll hear:

 
 
CC sets a new standard for custom home building!

We previously built a home with another well-known custom builder in town who has a good reputation, and while the experience was okay, working with Crystal Creek Builders was on an entirely different level. The difference was like night and day. From beginning to end, the team at Crystal Creek delivered a fantastic experience. Their professionalism, attention to detail, and commitment to excellence truly set them apart. We couldn’t be happier with the results and highly recommend Crystal Creek Builders to anyone looking for a superior custom home-building experience. – Candace

 
 
Excellent service

Buying, let alone building a home has never been so easy or pleasant an experience as has been the case with your staff. You offer an end-to-end service from property sale, through initial design, all the way to finished structure. Such a one-stop-shop scenario makes building a home LOTS simpler than would otherwise be the case. – Kirk 

 

We felt like family

I remember how stressed I was when we signed our contract.  We had never done this before and we didn’t know what we were “signing up for”.   On top of that my husband got sick right after, which only added to our anxiety.  To our surprise, the team at Crystal Creek rallied around us and took us under their wing, they were there for us every step of the way, not only as a customer but like a close family member.   We felt supported and cared for every step of the way.

We love our home and don’t have enough words to express the level of gratitude we feel for our Crystal Creek family. – Ruth

 
 
Stay away from one-person companies!

The last time we got our home built we went with a one-man company because he was the lowest price, he got sick and construction stopped.  This time we went with Crystal Creek and loved having a great team around us every step of the way. – Debra

 
 
Choose Crystal Creek for unparalleled peace of mind

While my neighbor struggles with a cost-plus builder, stuck in framing with 70% budget depleted, I am grateful. With Crystal Creek, my project nears completion, reflecting exceptional quality and efficiency. – Ted

Why their husband-wife team excels

Working with the husband-wife team at Crystal Creek Builders was refreshing! It was great to have a woman’s perspective in the mix, focusing on details that matter, specially to a female. Highly recommend them for a balanced, thoughtful and creative building experience. – Chrissy

 

Thanks, Crystal Creek!

We absolutely love our home—great job, Crystal Creek, you rock! – Jim

 

Crystal Creek Builders Saved Our Custom Home

We spent months looking for the right contractor for our custom home. Unfortunately, shortly after the foundation was poured and framing had begun, the contractor we originally selected abruptly stopped working on the project and, for personal reasons, was unable to complete our home. My husband and I were devastated when we heard the news. We felt like we had to start the selection process all over again—only this time, finding a contractor was going to be all the more difficult, as we had to find someone who was willing to take on a project mid-stream.

Needless to say, Scott and Maria Nalda and the entire Crystal Creek Builders team were a godsend! Not only did they agree to see our project through to completion, which meant they had to assess the previous work and deal with countless issues left by the first contractor, they helped us navigate a very complicated contractual situation.

So, if you’re looking for a custom home builder that has 1) a proven track record for quality work, 2) strong communication skills, 3) excellent project managers, 4) first-rate customer service, 4) a reputation for delivering projects on time, and 5) is transparent regarding costs, look no further. Crystal Creek Builders is the home builder for you! – Tim & Tania

 
 
Heard horror stories about cost-plus builders

Over the years I have heard too many horror stories from friends who built homes about running out of money halfway through the project because their cost-plus builder went way over budget, with Crystal Creek I knew exactly what I was going to spend. Having a fixed-price builder removed the financial stress of building a home. – Rob

 
 
We felt like we were in town, from a distance.

We lived in California when we bought a lot and hired CC to build our home.   We worried about doing this virtually, but the process felt as easy as if we were in town.  Crystal Creek has communication down to a science. Their user-friendly online tools gave us full visibility into every aspect of our project, we even got to see daily pictures. – Richard

 

Crystal Creek has the most horsepower

My husband is an engineer and I am an actuary, we like things a certain way and we do our homework before we commit to something. We researched every builder in town and even had spreadsheets with the pros and cons of each. We concluded that Crystal Creek is the custom builder in Prescott with the most horsepower.

Our homework paid off. We had a great experience with Crystal Creek and highly recommend them.
– Sarah

 

A game-changer in home building

Switching to Crystal Creek Builders was a game-changer for us. Initially,  we went with another builder who connected us with a local architect, leading us to spend over $30,000 on designs that ended up being $350,000 over our budget — a total loss and a heartbreaking experience. In contrast, Crystal Creek not only designed a beautiful home but also priced it for just a nominal fee. Their all-inclusive approach saved us time, money, and disappointment. Choosing Crystal Creek was the smart choice.  We are so glad we found them.

– Steve

 
 
A Builder Who Truly Delivers on Every Promise

With over 25 years of experience in the construction industry, I knew exactly what to look for in a builder—and Crystal Creek Builders exceeded all my expectations. From start to finish, they managed the project with transparency, professionalism, and exceptional attention to detail. They kept everything on track, coordinating subcontractors effectively and delivering results on time. Most importantly, they treated me as a valued client, creating an environment of trust and confidence throughout the process. I highly recommend Crystal Creek Builders to anyone looking for a reliable, skilled, and ethical partner for their custom home. – Mark

 
 
I trust Crystal Creek

As a realtor in the Prescott area, I am in and out of homes every day.  When I decided to build my own custom home, I only trusted Crystal Creek. – Bill

 
 
They build a great home!

Part of my role is to monitor very closely the construction projects in our HOA and the quality of the Crystal Creek homes is excellent – they build a great home! – Bob

 
 
Our faith in you was NOT misplaced!

People asked us “how can you have a new home built and not be there to check it every day?” we told them we felt we could trust you to “do it right”. Our faith in you was NOT misplaced! – Dot and Bill

 
 
We love them so much, we built with them twice!

We built the first home with Crystal Creek over 15 years ago. We absolutely loved it! So much so that when our needs changed and we decided to move, we called Crystal Creek to build our new home. Surprisingly, they were even better the second time around. Their new “user-friendly” tools made everything easier – and fun! –  Don and Sandy

Seamless home building from afar

Crystal Creek has the home-building process down to a science! Being able to manage everything remotely was fantastic. Despite being thousands of miles away, they made us feel like we were right there with them. The team is incredibly attentive and efficient—truly a great group to work with. –  Janet

Crystal Creek transformed our difficult lot into a stunning home

We had a challenging lot, filled with boulders and drainage issues that no one wanted to touch. Crystal Creek embraced the challenge and delivered a stunning concept. We constantly receive compliments on our home. Fantastic job, Crystal Creek! –  Cathy